During a negotiation, you're likely to hear "if" sentences,
as the negotiation moves from the stage of exploring issues to the stage of making a deal.
If you increased the order size, we could / would reduce the price. (2nd conditional - exploring the issue) So, we'll reduce the price by 5% if you increase the order by 5%. (1st conditional - making a deal)
You might also hear "unless" (=if not), "as long as", otherwise and "provided (that)" instead of if:
As long as you increase your order, we can give you a greater discount. unless you increase your order, we won't be able to give you a bigger discount. provided you increase your order, we can give you a bigger discount.
- Could we begin now please?
- OK, lets get started, shall we?
- What do you have in mind?
- How would you feel about a bigger discount?
- If you order more, we'll give you a discount.
- We'd be prepared to offer you a better price if you increased your order.
- When you say that there are delivery problems, what do you mean exactly?
- I'm sorry, we can't accept that.
- I'm not sure about that.
- I think we can agree to that.
- That sounds reasonable
- I'd like to think about that
- I'm sorry, but I'll have to consult my colleugues about that.
- That's it then. I think we have covered everything.
- It seems like we have a deal.